A new frame is created every time the user modifies a previously set value (for instance, the user changes the destination). Each package proposed by the wizard also creates a new frame. Frame changes represent the amount of exploration done by the user. The average number of frame changes per dialogue is 3.58, for an average of 6.71 frames created. This shows the variety of behaviours encountered in this dataset: some users will pick the first offer that looks good whereas others will consider different options before picking one.

Select a dialogue to begin and hover on the nodes to see the associated information with the frame.

Notice: Hotel names are not genuine and are not associated with actual hotels. Any resemblance to an actual hotel, past or current, is entirely coincidental.

Select a dialogue to view the flow of the conversation

  • Dialogues

Select a dialogue to begin.
User: _________________________________________________________________________________

Wizard: ________________________________________________________________________________________________________________________

User: _____________________________________________________________________________________________________